Terell Reynolds

IT & Network Support Specialist

New York · ET

I'm the one who keeps pulling the thread until the problem gives up. By day that means VoIP and network engineering at Jivetel: tracing a bad call through SIP and packet captures for healthcare and business clients who can't afford downtime.

After hours it's the same itch pointed at my own ideas: I build software and run a heavy homelab where my own services live in production. Through TK Technology I build websites and handle IT for small businesses.

Off the clock I'm watching — New York Knicks New York Yankees Golden State Warriors Detroit Lions San Francisco 49ers

Projects

GhostPadChrome ExtensionEncrypted notes that vanish when the browser closes. 5-star rated.

Privacy-first notepad extension built on session-only storage, so notes are gone the moment the browser closes. Client-side AES encryption with zero server dependencies. Published on the Chrome Web Store with a 5-star rating.

  • Auto-delete on browser close for full data ephemerality
  • Password protection and client-side encryption
  • Multiple tabs, reminders, and unlimited notes

JavaScript · Manifest V3 · Session storage · Encryption

DebunkedChrome ExtensionFact-checks an article claim by claim, with cited sources.

Published AI fact-checking Chrome extension that analyzes online articles claim-by-claim, searches the web for corroborating sources, and returns clear verdicts with citations. Built to turn misinformation review into a fast browser-native workflow.

  • Claim-by-claim analysis with transparent verdicts
  • Real-time web search and cited sources
  • Deployed publicly on the Chrome Web Store

Manifest V3 · AI fact-checking · Web search · Source citations

TL;DR Article SummarizerChrome ExtensionSummarizes long articles in one click; caching cut API costs ~60%.

AI-powered Chrome extension that condenses long articles down to their key points with an LLM. Full-stack: a Node.js/Express backend with intelligent caching that cut API costs by roughly 60%. Published and actively maintained.

  • LLM-backed summarization of any article
  • Response caching and keyboard shortcuts
  • Published on the Chrome Web Store

Node.js · Express · Manifest V3 · LLM API

Speech2TextWeb AppPublic speech-to-text site served from a Raspberry Pi with zero open ports.

Public, edge-shielded Speech-to-Text web platform hosted locally on a Raspberry Pi homelab, proxying audio to Google Cloud's Speech-to-Text v2 (chirp_2) model with zero open router ports. Multi-tier edge defense combines Cloudflare Zero Trust Tunnels, Turnstile bot verification, sliding-window rate limiting, and async concurrency controls to protect hardware and eliminate Denial of Wallet risks.

  • Zero-inbound-port edge networking via outbound Cloudflare Zero Trust QUIC tunnel
  • Denial-of-Wallet defense via Cloudflare Turnstile bot verification and sliding-window IP rate limiting
  • Hardware protection via asyncio concurrency semaphores, FFmpeg audio chunking, and ARM Docker builds

Python · FastAPI · React 18 · Google Cloud Speech-to-Text v2 · Cloudflare Zero Trust · Docker · FFmpeg

Push.Web AppPushup streak tracker: one Flutter codebase for web, iOS and Android.

Cross-platform Flutter app for tracking daily pushup goals and streaks, backed by Firebase/Firestore for anonymous, sync-everywhere data with full offline persistence. Ships as an installable PWA on the web from the same Dart codebase that targets Android and iOS.

  • Anonymous auth with Firestore sync across web, iOS, and Android
  • Offline-first with streak tracking and animated stats/history
  • Installable PWA with a dark-first Vercel/Geist design system

Flutter · Dart · Firebase · Firestore · Riverpod

LatencyMonitorHomelabWatches 50+ devices on my network and pings Discord when one degrades.

Open-source network monitoring platform for my homelab, giving real-time visibility across 50+ device types. Python/Flask backend with health scoring and Discord webhooks for instant alerting when devices go down or degrade.

  • Health scoring across mixed device types
  • Interactive network topology visualization
  • Real-time Discord alerts and notifications

Python · Flask · Docker · WebSocket · Discord API

StudyVaultHomelabSelf-hosted study notebook with spaced repetition for my WGU degree.

Self-hosted study notebook for my WGU degree, running on a Raspberry Pi on the home network. One notebook per course with spaced-repetition flashcards, practice quizzes, exam-prep workspaces, and a dashboard that tracks whether I'm on pace to finish the term.

  • Notes are plain markdown files versioned with git, so they stay readable if the app ever breaks
  • SM-2 spaced repetition, full-text search, and a readiness score per course
  • Optional AI assist (Anthropic or Google) that only ever returns drafts to accept or discard
  • Nightly backups with checksums and a tested restore script; ~30 MB of RAM at idle

Python · FastAPI · SQLite · Docker · Markdown · Anthropic / Gemini APIs

ClipboardHomelabSelf-hosted clipboard that syncs every device on my network.

Self-hosted clipboard and scratchpad workspace that syncs across every device on the network. Built to replace emailing myself links and screenshots — it runs on a Raspberry Pi and has been my daily driver since.

  • Live cross-device sync over Server-Sent Events
  • Tabbed markdown scratchpads with autosave
  • 100MB uploads with HTTP Range streaming for video and audio
  • Atomic JSON persistence and mobile-first UI

Node.js · Express · SSE · Docker · Nginx · Multer

Nexus MCP ServerHomelabGives AI clients my homelab tools over one MCP endpoint.

Universal Model Context Protocol server that exposes homelab tooling to AI clients over a single HTTP transport, with a shared browser-automation bridge running against a Raspberry Pi node.

  • Universal MCP protocol implementation
  • Shared singleton bridge across concurrent sessions
  • WebSocket-based real-time communication

Node.js · MCP Protocol · WebSocket · systemd

Email PortalFull-Stack AppInternal TK Technology tool for templated, scheduled client email.

Self-hosted portal for sending formatted client emails through the Resend API. Built as an internal tool for TK Technology: write from a template, preview the HTML live, and send now or schedule it for later.

  • Template variable substitution, contact autocomplete, and a persistent send log
  • Scheduled delivery through a background queue worker
  • "Compose with AI" drafts a subject and HTML body with Gemini into the same editor
  • Read access to Resend Templates and Broadcasts, plus webhook signature verification

Next.js 14 · TypeScript · Tailwind · SQLite · Resend API · Gemini API · PM2

@RellG on GitHub

Experience

VoIP & Network Engineer, Level 2 Mar 2023 — Present

Jivetel Communications

I keep cloud phone systems running for healthcare, corporate and SMB clients, from building the PBX to finding the packet that broke it.

  • Build and manage enterprise cloud PBX systems (3CX, Netsapiens) with complex call routing for healthcare facilities
  • Configure Yealink, Polycom and Grandstream phones, gateways, and paging and specialty devices (Fanvil, Algo, CyberData)
  • Diagnose call quality with PCAP analysis and QoS tuning in Wireshark and VOIPmonitor, then turn the root cause into clear next steps for customers and vendors

VoIP · 3CX · Netsapiens · Wireshark · Linux · SSH

Desktop Support / Jr. Web & Application Developer Dec 2020 — Feb 2022

Carnival Bay LLC ("XplorePass")

Desktop support and development: I kept people and workstations running, and helped build the company's mobile apps.

  • Managed Active Directory accounts, permissions and group policies; set up and patched workstations
  • Troubleshot software, hardware and network issues across company systems
  • Built and tested mobile applications and tuned code performance

Active Directory · Windows · HTML/CSS · VS Code · Mobile Dev

TK Technology

My startup: custom websites, managed hosting, AI integration, and technical support for entrepreneurs and small businesses — bringing them the same systems thinking I use in enterprise support. Every site I host is optimized for SEO and Google Search visibility, so customers can actually find it. Builds start at $149, backed by a gallery of 44 template designs.

It's also proof of ownership: I design the services, ship the sites, run the infrastructure behind them, and sell technical outcomes to real customers.

Education

B.S., Cloud Computing & Network Engineering In Progress

Western Governors University

Skills

IT & Desktop Support
Windows / macOS / Linux support, Active Directory, hardware & software troubleshooting, remote support (TeamViewer, AnyDesk, NinjaRMM), ticketing (ServiceNow, Jira), PowerShell & Bash scripting
VoIP & Networking
3CX, Netsapiens, FreeSWITCH, SIP trunking, device programming (Yealink, Polycom, Grandstream), PCAP analysis (Wireshark, VOIPmonitor), TCP/IP, DNS, DHCP, VLANs, subnetting, firewall rules & ACLs, VPN (WireGuard, site-to-site & remote access), cloud networking (VPC, security groups, GCP/AWS)
Development
JavaScript / Node.js, React, Chrome extensions (Manifest V3), HTML, CSS, Express, Python / FastAPI / Flask, PHP, C++, SQL (PostgreSQL, MySQL), Socket.IO / WebSockets, Redis, REST APIs
DevOps & Infrastructure
Docker, Linux server administration, SSH / remote management, Nginx & reverse proxy, Cloudflare Zero Trust / Tunnels, cloud platforms (Render, AWS, GCP), Git / GitHub
AI & Emerging Tech
AI/ML integration (GPT, Claude, Gemini, Llama), LLM API integration (Anthropic, Gemini, Hugging Face, Google Cloud Speech-to-Text), prompt design, AI workflow & browser automation (Playwright), AI-assisted coding & agentic development (Claude Code), AI cost management (response caching, usage limits, token budgeting), Model Context Protocol (MCP) servers, AI security (Denial-of-Wallet defense, rate limiting, bot verification, API key & secrets handling, privacy-conscious data handling), human-in-the-loop AI design, real-time systems

Certifications

  • Microsoft IT Support Specialist Professional Certificate — IT support fundamentals, troubleshooting, and infrastructure services
  • Google AI Professional Certificate — AI fundamentals, applied AI workflows, and responsible implementation
  • Google IT Support Professional Certificate — hardware, networking, system administration, security, and troubleshooting

Contact

Hiring

Open to IT, network, cloud, VoIP, and AI integration roles.

Need a site or IT help?

Websites built to be found on Google, plus hosting, AI integration, and support for small businesses, through TK Technology.

Or write directly: TAReynolds725@gmail.com · GitHub